FAQ

We will make 3 delivery attempts for Parcel deliveries. After the 3rd failed attempt at delivery, the package(s) are returned to our warehouse and we will issue a credit for your merchandise only. If you would like to have the merchandise re-delivered, you will be responsible for the re-delivery fee.

In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code. Our system calculates this estimated date considering the total amount of time to process your order including packaging, transit time to the delivery provider, and transit time to the delivery address.

When placing your order, we consider these factors when calculating the Estimated Delivery Date :
<ul>
<li>Order Processing: The amount of time it takes for us to prepare your order for shipping. This typically takes 1 – 2 days, however, some orders may ship within as few as 4 hrs and some may take up to 5 days.</li>
<li>Transit Time: The amount of time it takes your order to leave our distribution center and arrive at the local delivery carrier.</li>
</ul>

Yes we accept payment by all major credit and debit cards. Our online payment is managed by Stripe or Paypal. We believe this to be the most secure way for you to shop online safely.

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