Services

Delivery service

We offer a range of pick up and delivery services to suit your needs.

Our retail store is located at 65 Chifley dr. preston 3072 Vic for quick pickups.

Shipments and returns

Your pack shipment

Please note it is store policy that we do not send the order to PO Box.

  1. Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier with tracking. After items are shipped it is estimated that the order will be delivered in 3-5 business days excluding the holiday periods.
  2. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment.
  3. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
  4. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
  5. Boxes are amply sized and your items are well-protected.

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Monthly Sales

We Are Open

Following Victoria State Guidelines,

RQN will remain open.

Open hours: Mon - Fri: 9am - 4.3pm / Sat-Sun: Closed

The online store will be open 24/7. Click & Collect In Preston VIC will be available Monday to Friday.

Email: sales@rqn.com.au

Call us 03 9480 4111
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